Return Authorization Request

Select Country

Personal Information - USA
Requested Return Address   

All REPAIR or REPLACEMENT items will be delivered to the return address of the received shipping label unless otherwise instructed


Retailer Information
Purchase Information
Please be advised that your RA request may be forwarded to a technician for troubleshooting depending on the product and nature of the claim. Please provide the best time to call. Thank you!

All Items Returned Must Include a Return Authorization attached.
All Items Returned Must be shipped to 1010 E 31st street Hialeah FL 33013.

Personal Information - Canada
Requested Return Address   

All REPAIR or REPLACEMENT items will be delivered to the return address of the received shipping label unless otherwise instructed


Retailer Information
Purchase Information
Please be advised that your RA request may be forwarded to a technician for troubleshooting depending on the product and nature of the claim. Please provide the best time to call. Thank you!

All Items Returned Must Include a Return Authorization attached.
All Items Returned Must be shipped to 1324 Blundell Road, Mississauga, Ontario L4Y 1M5

*Please provide all the information requested in the Return Authorization Request Form, even if it is not a mandatory field. This will help us to process your request quickly. Thank you.

* Please note that all claims must comply with the terms and conditions of the CPS Products Limited Warranty

* Over the counter exchange is permitted by approved retailers if the item was purchased within 30 days of the return

* CREDIT can only be issued with direct approval from CPS Management. Normal action is REPAIR

All Items Returned Must Include a Return Authorization attached

All Items Returned Must be shipped to:

USA: 1010 e 31st street Hialeah FL 33013

Canada: 1324 Blundell Road, Mississauga, Ontario L4Y 1M5

Please allow 1 to 2 business days for processing. You will receive a Return Authorization # with instructions in a follow up email/fax.

All REPAIR or REPLACEMENT items will be delivered to the return address of the received shipping label unless otherwise instructed