Corporate Services

CPS PRODUCTS

CPS is looking for experienced CSR’s with data entry experience. MUST have a minimum of 5 years of experience in a call center environment.

Work hours are: Monday – Friday 8:00 am-5:00 pm, NO WEEKENDS & COMPETITIVE PAY!

MAJOR DUTIES AND RESPONSIBILITIES

The CSR is the first point of contact by the company to customers and visitors and is charged to present a welcoming and professional experience to all customer and visitors. This position is responsible to direct the flow of people and telephone calls through the business to their proper destination. The CSR also provides administrative support across the organization. The CSR is responsible for responding to customer inquiries and requests for order status, for entering Sales Orders and providing first contact resolution of customers’ issues and generally ensuring a great customer experience.

Duties will include but not be limited to:

  • Serve visitors by greeting, welcoming, directing and announcing them appropriately.
  • Answer, screen, and forward any incoming phone calls while providing basic information when needed.
  • Maintain a safe and clean work area.
  • Perform other clerical receptionist duties such as filing, photocopying, collating, faxing, etc.
  • Receive and sort daily mail and deliveries to the front office.
  • Answer customer telephone calls and receive customer purchase orders.
  • Enter customer orders as sales orders into NetSuite.
  • Answer customer inquiries concerning status of orders, tracking information and educate customers on product information.
  • Assist with the creation of return authorizations to ensure customer satisfaction concerning return of products.
  • Interface closely with internal process partners from a materials availability and accounting standpoint to assure quick delivery of customer parts.
  • Research required information using available resources and knowledge base.
  • Verify and update customer information in NetSuite
  • Identify and escalate priority issues.
  • Conduct “warm” transfers to appropriate resources.
  • Follow-up with customers as necessary, namely in tracking of back-order status

REPORTING RELATIONSHIPS

This position reports directly to the Customer Service Manager.

QUALIFICATIONS

  • High School diploma is a must
  • Must have excellent communication skills and be able to communicate with individuals at all levels of the organization
  • Bilingual in English and Spanish
  • Detail oriented with strong problem solving and time management skills
  • Team player able to work effectively with other people
  • Self-starter able to work with minimum or no supervision
  • Ability to be resourceful and proactive in dealing with issues that may arise
  • Ability to organize, multi-task, prioritize and work under pressure
  • Solid communication skills both written and verbal
  • Telephone Skills
  • Proficient in Microsoft Office Suite
  • Professional appearance and punctual
  • Call center experience of at least 5 years
  • Data entry experience

Job Type: Full-time

Experience:

  • Data entry: 5 years
  • Call Center: 5 years

Education:

  • High school

Manufacturing & Engineering

CPS PRODUCTS

The Electronic Engineering Technician will design complex printed circuit board layouts with digital, analog, mixed signal, and power circuits. The Electronic Engineering Technician will work from schematics and descriptions of the board function, configuration, and arrangement as defined by Electrical and Mechanical Engineers. Responsibilities include creating manufacturing, assembly, and PCB fabrication documentation on time to meet CPS Products program requirements.

Other responsibilities will include creating bill of materials, attending and conducting design reviews, design rule checking, constructing prototypes and peer design checks, Layout, build, test, troubleshoot, repair, calibrate, and modify developmental and production electronic components, parts, equipment, and systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Electronic Engineering Technician helps complete schematics and mechanical requirements into design documentation. The incumbent interprets and analyzes these requirements and prepares layouts, assembly drawings, and documentation using computer-aided design equipment.

The Electronic Engineering Technician will have thorough knowledge of design specifications and component mechanical tolerances as applied to printed circuit boards. Because the designs and their documentation direct manufacturing in CPS Products production, the incumbent ensures that designs are complete, accurate, and designed for manufacture. Communicating with the teams responsible for processing the design into deliverables and assemblies is essential.

The incumbent maintains the integrity of the electrical design through a thorough understanding of component packages, ratings, power dissipation, footprints, and other pertinent information affecting designs.

The Electronic Engineering Technician will:

  • Interface with internal customers and vendors to coordinate design effort.
  • Assist in scheduling of assigned projects.
  • Write change orders and review changes to ensure accuracy of changes before release.
  • Add new components to component libraries, check new components added by others to libraries. Make changes to existing components and check changes made by others.
  • Possess strong writing, speaking, and organizational skills.
  • Prepare purchase requisitions for artwork.
  • Create complex BOM structures and contract manufacturing packages.
  • Communicate with contract manufacturers to transition products from Engineering to final production.
  • Support manufacturing.
  • Prepare purchase requisitions for project parts.
  • Comply with all work rules, including but not limited to, the Company’s safety and attendance policies.

EDUCATION and/or EXPERIENCE

  • AA/EET Degree Required.
  • 5 to 10+ years of experience in PCB design of analog, digital, protection and control devices, pursuant to all applicable IEEE, ANSI, UL, IEC, EN, CSA, CE or other international test standards, electric power industry requirements, and IPC standards. Computer-Aided Design and Drafting Certificate are required.

SKILLS & KNOWLEDGE

  • Must be Proficient in OrCAD capture and PCB designer version 17.2 or newer.
  • Able to create 3D models of components and PCB Assemblies using OrCAD and Eagle.
  • Knowledge of electronic components, PCB fabrication, and PCB assembly processes involving high-density passive components and microprocessors, FPGAs, DDR and flash memories, and peripherals in BGA, TQFP, LQFP, and QFN chip packages.
  • Knowledge is required of the PCB design requirements imposed by IEEE, IEC and other international standards for Dielectric Withstand, Impulse Voltage, Insulation Resistance, Surge Withstand Capability, 1 MHz Oscillatory Immunity, Electrostatic Discharge Test, Radiated Field Immunity, Fast Transient Disturbance Test, Surge Immunity, and Output Contact Rating.
  • Comprehend descriptive geometric practices.
  • Proficient in Eagle PCB.
  • Comprehend and develop bill of material structures
  • Basic computer literacy and proficiency with Microsoft Office.

Job Type: Full-time

Experience:

  • Electronic Engineering: 5 years
  • OrCAD capture and PCB designer version 17.2 or newer: 3 years
  • PCB design of analog: 5 years

Education:

  • Bachelor’s

Required work authorization:

  • United States
CPS PRODUCTS

The Senior Software Engineer will be a seasoned web and mobile application developer, who has extensive experience with development of presentation (GUI), security applications and database layers. This is an evolving opportunity seeking to employ cutting edge web applications to increase efficiency and performance supporting CPS Products. The successful candidate will be motivated, team oriented and have a drive to make CPS Products an industry leader in Smart & Connected HVACR & Automotive markets.

Duties include, but are not limited to:

    • Focus on Android/iOS mobile platforms and web applications;
    • Provide full lifecycle software development to include requirements gathering, design development, testing, documentation, training, configuration, and maintenance of developed software projects;
    • Manage Mobile App deployment (Apple store and Google Play);
    • Help evolve the software development methodology based on agile and lean thinking, including the establishment of coding conventions, documentation standards, testing procedures and quality assurance;
    • Work with IT professionals to coordinate efforts, resolve cross-team issues and communicate changes.

Required Skills:

      • Good working knowledge of one or more items in each of the following categories:
      • Languages: Javascript, C/C++, Java, Python, Ruby, Objective-C
      • Frameworks: Apache Cordova, web2py, Ruby on Rails, NodeJS, Vue.js, jQuery
      • Operating Systems: Android, iOS, Windows, Linux (any)
      • Databases: SQL (any), PostgreSQL
      • Web Servers: Apache, Nginx
      • Source Control: git, GitLab, GitHub, Bitbucket
      • Experience developing web-based and cloud hosted applications utilizing HTML5, JavaScript, CSS, and responsive design techniques;
      • Experience in cross-platform mobile app development ;
      • Experience with Wifi and Bluetooth hardware/software integration;
      • Experience working in an agile environment (Kanban and Scrum);
      • Innovation: Always looking for ways to integrate new technology to solve problems and fill in capability gaps. Demonstrated expertise selecting and utilizing open source products in applications and solutions;
      • Good business communication skills. Position will require developing and giving presentations;
      • Detail oriented and organized, able to understand information systems and ensure accuracy of work.

Education:

Bachelor’s Degree in Computer Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience.

Qualifications:

5-8 years of related software development experience.

Lift over 35 LBS

Job Type: Full-time

Job Type: Full-time

Experience:

      • Software Engineering: 5 years

Education:

      • Bachelor’s

Location:

      • Hialeah, FL

Required work authorization:

    • United States
CPS PRODUCTS

The Senior Embedded Software Engineer will be a seasoned programmer who has extensive experience with development of GUI based systems and strong knowledge of hardware/firmware integration.

This is an evolving opportunity seeking to employ cutting edge technologies to increase efficiency and performance supporting CPS Products.

The successful candidate will be motivated, team oriented, and have a drive to make CPS Products an industry leader in Smart & Connected HVACR & Automotive markets.

Duties include, but are not limited to:

  • Develop and maintain embedded applications, using Linux and/or Android platforms
  • Develop and maintain firmware applications, where the use of an RTOS is not required
  • Provide full lifecycle software development, including requirements gathering, design, development, testing, production deployment, documentation, training, configuration, and maintenance
  • Help evolve the software development methodology based on agile and lean thinking, including the establishment of coding conventions, documentation standards, testing procedures and quality assurance
  • Participate in cross-functional project teams to design and solve software/firmware related issues
  • Work with multi-discipline project teams on new product introduction, while adhering to software development and source control processes

REQUIRED SKILLS:

  • Fluent in the C/C++ languages
  • Working knowledge of other programming languages, like Java, C#, .Net environment, etc.
  • Experience with embedded development environments and practices
  • Experience in Linux and/or Android kernels, with sensitivity to performance, memory utilization, and extensible architectures
  • Strong knowledge of hardware interface, including but not limited to displays, serial interfaces (UART / SPI / I2C / USB) and wireless modules
  • Working knowledge of Bluetooth and Wifi development and integration
  • Experience in working with TI, Cypress (PSoc) and Microchip microcontrollers is a plus
  • Experience with standard lab equipment, (like oscilloscopes, AWGs, Spectrum Analyzers, etc) and debugging interfaces
  • Desired experience in cross-platform mobile app development
  • Innovation: Always looking for ways to integrate new technology to solve problems and fill in capability gaps
  • Good business communication skills. Position will require developing and giving presentations
  • Detail oriented and organized; able to understand information systems and ensure accuracy of work

Education

Bachelor’s Degree in Computer Science, Electrical Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience.

Qualifications

5-8 years of related software development experience.

Lift over 35 LBS

Job Type: Full-time

Experience:

  • working in embedded development environments and practices: 5 years
  • software development: 8 years

Education:

  • Bachelor’s

Language:

  • C/C++, Java, C#, .Net environment

Required work authorization:

  • United States
CPS PRODUCTS

CPS Products has built an outstanding product portfolio of tools, instruments and service equipment targeted to the HVAC/R and Automotive Repair technician. Headquartered in Hialeah, Florida with wholly owned subsidiary locations in Europe, Australia and Canada the Company is well positioned to bring new products to the global market quickly and efficiently and is able to provide after sales support, training and service to our global customers.

While working with global supply partners, CPS manufactures much of what we design at our manufacturing facilities located in Hialeah, Florida and Mississauga (Toronto), Canada. We are one of only a few true manufacturers left in the business. Our manufacturing strategy is to make the critical parts and components in house to ensure their quality and to outsource the non-critical “commodity” items.

Over the years CPS has invested in the tools, equipment, technology and people to manufacture both hi-tech electronic products as well as precision machined mechanical products and everything in between. We are currently seeking strong candidates to fill a variety of key positions within the company.

Department: Recycle/Recovery/Recharge

Job Title: Production Assistant

MAJOR DUTIES AND RESPONSIBILITIES

The Production Assistant is responsible for assisting the manufacturing supervisor and technician in various technical and administrative tasks.

Duties will include but not be limited to:

  • Assisting manufacturing supervision with work order data entry
  • Monitoring program schedule
  • Handling day to day administrative tasks in the division
  • Act as liaison between production control and manufacturing
  • Other tasks as assigned.

REPORTING RELATIONSHIPS

This position reports to the Automotive Recovery Supervisor.

QUALIFICATIONS

  • Minimum education requirement: High school diploma
  • English required and Bilingual in Spanish preferred
  • Team player able to work effectively with other people
  • Self-starter able to work with minimum or no supervision
  • Ability to be resourceful and proactive in dealing with issues that may arise
  • Ability to organize, multi-task, prioritize and work under pressure
  • Strong communication skills both written and verbal
  • Proficient in Microsoft Office Suite and Excel
  • Professional appearance, punctual and reliable

Job Type: Full-time

Experience:

  • Manufacturing: 1 year

Location:

  • Hialeah, FL 33013

Language:

  • Spanish
  • English

Required work authorization:

  • United States
CPS PRODUCTS

$9 – $10 an hour

CPS Products has built an outstanding product portfolio of tools, instruments and service equipment targeted to the HVAC/R and Automotive Repair technician. Headquartered in Hialeah, Florida with wholly owned subsidiary locations in Europe, Australia and Canada the Company is well positioned to bring new products to the global market quickly and efficiently and is able to provide after sales support, training and service to our global customers.

While working with global supply partners, CPS manufactures much of what we design at our manufacturing facilities located in Hialeah, Florida and Mississauga (Toronto), Canada. We are one of only a few true manufacturers left in the business. Our manufacturing strategy is to make the critical parts and components in house to ensure their quality and to outsource the non-critical “commodity” items.

Over the years CPS has invested in the tools, equipment, technology and people to manufacture both hi-tech electronic products as well as precision machined mechanical products and everything in between. We are currently seeking strong candidates to fill a variety of key positions within the company.

Department: Recycle/Recovery/Recharge

Job Title: Production Tester

MAJOR DUTIES AND RESPONSIBILITIES

  • Inspecting and troubleshooting in-process failures in the RRR production department.
  • Make repairs of failed items at board level, assembly level or finished product level.
  • Inform supervisor of any recurring or systemic problems that need to be addressed with said product(s).
  • Create logs of failures and note repairs made.
  • Process paperwork for component inventory used for repairs.
  • Maintain the work area in a clean and workmanlike manner (5S)
  • Perform other duties as required

Job Type: Full-time

Salary: $9.00 to $10.00 /hour

Experience:

  • manufacturing: 1 year

Education:

  • High school

Location:

  • Hialeah, FL

Language:

  • English
  • Spanish

Required work authorization:

  • United States

Marketing & Communications

CPS PRODUCTS

$120,000 – $150,000 a year

CPS Products is looking for an experienced VP of Marketing to direct and oversee our marketing efforts. The VP will design, implement and monitor effective marketing strategies that align with our business goals including brand management, social media, website design, advertising, market research and competitive analysis. The VP will manage an internal team of marketing specialists as well as direct 3rd party vendors and consultants. The VP will lead the product launch activities including promotional material, event strategy, sales training, and advertising.

As a key member of the executive staff, our VP of Marketing will report directly to the CEO and will play a significant role in shaping the company’s strategic planning. The position is located in our Miami, Florida headquarters.

Our ideal candidate has a solid Marketing background and work experience managing a variety of promotional projects, including paid advertising campaigns and digital market techniques.

CPS manufactures tools and test equipment for the global HVAC and Automotive industry. We build innovative solutions that are accurate, reliable, and easy to use. As the industry leader, we have an excellent reputation for delivering innovative and high quality solutions.

Responsibilities:

  • Manage the marketing department and assure timely and accurate deliverables
  • Lead development and execution of the company’s marketing strategy as part of our strategic planning process
  • Define & manage our Global product brands to drive awareness and company value
  • Lead and manage tasks associated with direct marketing, PR, advertising, online marketing (website), channel marketing, and event marketing
  • Generate product demand through SEO (search engine optimization), SEM (search engine marketing), website optimization, advertising and content management
  • Deliver product marketing & promotional materials
  • Ensure timely and effective execution and communication of marketing tactics and programs
  • Monitor & manage social media
  • Serve as a media liaison to maximize our marketing spend and get our message out to our customers
  • Conduct “voice of the customer” and other marketing research initiatives
  • Monitor & internally communicate customer satisfaction data for all customers/channels
  • Raise awareness of company/product in the market by attending industry events and building analyst relationships
  • Provide internal communications to communicate company goals, values & priorities
  • Oversee outside vendors & agencies that develop marketing materials, creative assets and/or provide marketing support
  • Identify market/product opportunities by evaluating market trends & competitors
  • Participate in organizing events and event planning (budgets, attendance, etc.…)
  • Work in conjunction with CEO in regards to PR opportunities and content
  • Create and manage programs for Sales Lead Generation

Requirements:

  • Bachelor’s Degree and 10+ years of experience in a professional environment
  • MBA is a plus
  • Experience in the HVACR and/or Automotive tool and test equipment market
  • Extensive experience in marketing messaging for all external communications (PR, speaking engagements, product literature, brand, creative, new business presentations, etc.)
  • Proven ability to understand and apply consumer insights into new product development
  • Demonstrated track record of success across wide spectrum of marketing activities for both brand and product focused campaigns
  • Experience leading and managing a team
  • Experience writing blogs, managing email campaigns, and managing social media profiles
  • Experience in strategic planning and collaboration with executive, sales, marketing, product development and key operational groups.
  • A demonstrated record of accomplishments in developing successful marketing/sales programs and new product introductions.
  • Proven ability to deliver results through others, both direct and matrixed

Job Type: Full-time

Salary: $120,000.00 to $150,000.00 /year

Experience:

  • selling through distribution: 10 years
  • Marketing for a Manufacturing Company: 10 years

Education:

  • Bachelor’s

Required work authorization:

  • United States

Supply Chain

CPS PRODUCTS

$10 – $11 an hour

CPS Products has built an outstanding product portfolio of tools, instruments and service equipment targeted to the HVAC/R and Automotive Repair technician. Headquartered in Hialeah, Florida with wholly owned subsidiary locations in Europe, Australia and Canada the Company is well positioned to bring new products to the global market quickly and efficiently and is able to provide after sales support, training and service to our global customers.

While working with global supply partners, CPS manufactures much of what we design at our manufacturing facilities located in Hialeah, Florida and Mississauga (Toronto), Canada. We are one of only a few true manufacturers left in the business. Our manufacturing strategy is to make the critical parts and components in house to ensure their quality and to outsource the non-critical “commodity” items.

Over the years CPS has invested in the tools, equipment, technology and people to manufacture both hi-tech electronic products as well as precision machined mechanical products and everything in between. We are currently seeking strong candidates to fill a variety of key positions within the company.

Department: Warehouse

Job Title: Warehouse Picker

MAJOR DUTIES AND RESPONSIBILITIES

  • Locate product in the warehouse using location forms
  • Pull products from shelves and ensure that they are not damaged
  • Use racking systems and carts/pallet jacks/forklifts to pull order from shelves
  • Load and unload shipments and place shipments on racking systems
  • Complete necessary paperwork
  • Operate bar code scanners during put-away processes
  • Pack item in accordance to specifications provided by the company
  • Ensure the accuracy of each order
  • Ensure a clean working area at all times
  • Refer to pick reports for work order
  • Track and maintain inventory for all items in storage
  • Transport pallets to loading docks and assist in unloading items
  • Document every action on paper and in a predefined database
  • Perform maintenance of assembly tracks and forklifts on a periodic basis
  • Seal all pulled orders in shrinking plastic to ensure safety
  • Perform stocking duties and ensure restocking of each product pulled from the inventory.

Job Type: Full-time

Salary: $10.00 to $11.00 /hour

Experience:

  • manufacturing or warehouse: 1 year

Education:

  • High school

Location:

  • Hialeah, FL

Language:

  • English
  • Spanish

Required work authorization:

  • United States

CPS Products, Inc. provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CPS Products, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.